Unbelievably no sooner had the IRD notified us of this scam than one of our favourite customers was targeted. Luckily they were smart enough to see through it but not everyone is so switched on so please spread the word. IRD details follow:
Over the past two weeks Inland Revenue has received reports of a telephone phishing scam from several hundred customers around New Zealand. The scam calls have been made to landlines and mobile phones, with messages being left on voicemail if the calls haven’t been answered. The callers state that they are from the Inland Revenue Department and the following scenarios have been reported, that the customer:
– is wanted for historic tax evasion or tax avoidance
– has a red flag on their file
– is in debt
and they or their lawyer must return the call as soon as possible. Some customers have been told to make a payment via Western Union within 30 minutes, or risk arrest.
They are often told to ring a Wellington number – (04) 830 2441 – and recommended to speak to a “Kenneth Matthews”, “James Matthews” or “Kevin Sousa” to arrange an immediate payment so as to avoid serious repercussions. Customers have reported the callers as having “foreign sounding” accents, with many different accents reported. Sometimes the caller is female. The callers are very confident and convincing, and we have received anecdotal reports that some customers have been taken in and paid significant sums of money to the scammers. Some customers have called the number referred to above and reported the background as sounding like a Contact Centre environment with multiple accents. These customers have also reported the callers as becoming angry and aggressive when challenged.
If you receive a suspicious email, SMS scam message or a fraudulent call, please email email@example.com with:
– the email received, or
– the number that the text message or phone number (CallerID) originated from (if not blocked)
– any names and call-back numbers given by the text sender or phone caller
– details about the scam including the tax refund quoted, reference number & other information requested.